Privacy Policy

This privacy policy explains how Virtual Printer collects, uses, and protects your information.

Information We Collect

Data You Provide

  • Workspace name (optional): Display name for your workspace
  • Print documents: ESC/POS data you send to virtual printers
  • Printer configurations: Names, settings, and preferences

Data We Collect Automatically

  • Workspace tokens: Generated identifiers for authentication
  • IP addresses: Collected in server logs for security and diagnostics
  • Usage data: Timestamps, document counts, printer activity
  • Browser information: User-Agent headers for compatibility

Data We Do NOT Collect

  • Email addresses
  • Payment information
  • Personal identification beyond optional workspace names

How We Use Your Information

We use collected data to:

  • Provide the printer emulation service
  • Display documents in your workspace
  • Maintain service functionality and performance
  • Troubleshoot technical issues
  • Improve the service

We do not:

  • Sell your data to third parties
  • Use your data for advertising
  • Share your data with external services (except infrastructure providers)

Data Storage and Security

Storage

  • Data is stored on secure cloud servers
  • Workspace tokens are cryptographically hashed
  • Documents are stored in their original ESC/POS format

Retention

  • Documents: Automatically deleted after 30 days
  • Workspaces: Expire 30 days after last document
  • Expired data: May be permanently deleted without notice

Security Measures

  • Hashed workspace tokens
  • Secure server infrastructure
  • Regular security updates

Important Security Limitation

WARNING: Data transmission to virtual-printer.online printers is NOT encrypted.

When using printers hosted on virtual-printer.online, print data sent over raw TCP connections:

  • Travels unencrypted over the network
  • May be intercepted by third parties
  • Should never contain sensitive information

Self-hosted deployments: If you host Virtual Printer on your own infrastructure, data transmission security is your administrator's responsibility.

See our Security page for detailed guidance on safe usage and deployment modes.

Your Rights

You have the right to:

  • Access your workspace data at any time
  • Delete your workspace and all associated data
  • Export your documents (coming in future update)

To exercise these rights, email support@virtual-printer.online.

Data Sharing

We do not share your data with third parties except:

  • Infrastructure providers (cloud hosting, required for service operation)
  • Legal requirements (if required by law or legal process)

We do not use third-party analytics, advertising, or tracking services.

International Data Transfers

Data may be stored and processed in data centers located in various countries. By using Virtual Printer, you consent to international data transfers.

Children's Privacy

Virtual Printer is not intended for users under 13 years of age. We do not knowingly collect information from children.

Changes to This Policy

We may update this privacy policy from time to time. Continued use of the service after changes constitutes acceptance of the new policy.

Contact

Privacy questions or concerns? Email support@virtual-printer.online.

By using Virtual Printer, you consent to this privacy policy and our Terms of Use.