Limits and Retention

The authoritative numbers are in the Terms of Service; this page explains what they mean in practice.

Documents

Documents are deleted automatically once they reach the retention age configured for the workspace — 30 days by default. A workspace can set its own value, and setting it to zero keeps documents until something else removes them. Deleting a printer removes its documents with it.

Retention is about age, not about activity: a document is deleted 30 days after it was printed, whether or not anyone looked at it.

Workspaces

A workspace expires one year after the last time it was read. What counts as reading is opening it in the web interface or fetching a document through the API. Printing into it does not count — a workspace that only receives jobs, with nobody ever looking at the result, is not in use by anyone.

Practically, if you open your workspace even once a year, it stays.

What expiry costs you

When a workspace goes, its printers go with it, and their ports are not held for you. Ports are assigned in sequence and never recycled, so a new printer gets a new number rather than the one you had.

If a fixed address matters — a POS terminal configured in the field, a pipeline with the port in its config — that is the reason to keep the workspace alive rather than recreate it.

See Raw TCP port 9100 for how ports are assigned in the first place.

Per-workspace limits

Printers per workspace and total stored documents are capped; the current figures are in the Terms of Service. They exist to keep one workspace from crowding out the rest of a shared service, and they are generous for testing.